Last updated: July 21, 2026

Maison Gravity, a sole proprietorship doing business as Graphic Service ("Graphic Service," "we," "us," or "our"), operates graphicservice.co and provides design subscription services. This policy explains what personal information we collect, why we collect it, and what rights you have over it.

By using our website or services, you agree to the practices described here.

1. Information We Collect

Information you give us directly

• Name, email address, company name, and billing address when you subscribe or contact us

• Content you submit as part of design requests, including briefs, files, brand assets, and copy

• Correspondence with us by email or through our intake and communication tools

Payment information

Payments are processed by Stripe. We do not collect or store your full card number, CVC, or bank details. Stripe handles that information under its own privacy policy and security standards. We receive only limited data such as the last four digits of your card, card type, and transaction status.

Information collected automatically

When you visit our website, we and our service providers may collect:

• IP address and approximate location

• Browser type, device type, and operating system

• Pages visited, referring URL, and time spent on the site

• Cookie and similar identifier data

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and deliver the design service

• Process payments and manage subscriptions

• Communicate with you about your account, requests, and deliverables

• Respond to inquiries and provide support

• Send service updates and, if you have opted in, marketing communications

• Analyze site usage to improve our website and offering

• Detect and prevent fraud, abuse, and security incidents

• Comply with legal obligations

3. Legal Bases for Processing (EEA/UK Visitors)

Where the GDPR applies, we process personal data on the following bases: performance of a contract (delivering the service you subscribed to), legitimate interests (improving and securing our service, marketing to existing clients), consent (non-essential cookies, marketing to new contacts), and legal obligation (tax and accounting records).

4. Cookies and Tracking

We use cookies and similar technologies to operate the site, remember preferences, and understand how the site is used.

We use the following categories:

• Essential — required for the site to function

• Analytics — Google Analytics, to understand traffic and usage

• Advertising — Google Ads and the Pinterest Tag, to measure advertising performance and show relevant ads

Google Analytics is provided by Google LLC and uses cookies to generate reports on site usage. You can opt out of Google Analytics using Google's browser add-on at https://tools.google.com/dlpage/gaoptout.

You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

5. How We Share Information

We do not sell your personal information.

We share information with service providers who help us operate the business, and only to the extent needed for them to perform their function:

• Stripe — payment processing and subscription billing

• Google Workspace — email, file storage, and document collaboration

• Our project management, request intake, and workflow automation providers, which we use to receive and track design requests

• Framer — website hosting

• Google (Analytics and Ads) — site usage measurement and advertising

• Pinterest — advertising measurement

We may also disclose information where required by law, court order, or governmental request, or to protect our rights, safety, or property.

If our business is acquired or merged, your information may be transferred as part of that transaction. We will notify you if this occurs.

6. Client Content and Confidentiality

Files, briefs, and brand materials you submit as part of design requests are used solely to deliver the service. We do not sell, license, or share this content with third parties except with the service providers listed above.

We may display finished work in our portfolio and marketing materials as described in our Terms & Conditions. You may opt out of this by contacting us at info@graphicservice.co.

7. Data Retention

We retain account and project information for as long as your subscription is active and seven (7) years afterward, to comply with tax, accounting, and legal obligations and to maintain a record of work delivered.

Design files and project archives are retained for twelve (12) months following completion. You are responsible for maintaining your own copies of delivered work.

You may request deletion of your data at any time, subject to records we are legally required to keep.

8. Data Security

We use commercially reasonable measures to protect your information, including encrypted connections, access controls, and reputable third-party providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

We operate from the United States, and our service providers may be located in other countries, including the United States. If you are located in the EEA or UK, your data may be transferred outside your jurisdiction. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information

• Object to or restrict certain processing

• Request a portable copy of your information

• Withdraw consent where processing is based on consent

• Opt out of marketing communications at any time using the unsubscribe link or by emailing us

California residents: Under the CCPA/CPRA, you have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell personal information for money. However, our use of advertising cookies from Google and Pinterest may constitute "sharing" for cross-context behavioral advertising under California law. You may opt out by disabling advertising cookies in your browser, using the opt-out tools linked in Section 4, or emailing us at info@graphicservice.co. You will not be discriminated against for exercising these rights.

To exercise any right, contact us at info@graphicservice.co. We will respond within the timeframe required by applicable law.

11. Children's Privacy

Our service is intended for businesses and is not directed at anyone under 16. We do not knowingly collect personal information from children. If we learn we have, we will delete it.

12. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices, and this policy does not apply to them.

13. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be communicated to active subscribers by email.

14. Contact

Questions, requests, or complaints regarding this policy:

Maison Gravity d/b/a Graphic Service info@graphicservice.co

If you are located in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.